2016 was my first-year flatting, and I can’t imagine a more welcoming and helpful property agent than Amber to make this experience a breeze. My 2 friends and I lived in a Housingplus flat for 10 months. From the application process to the in-tenancy service to the exit inspection, Amber was great. I particularly appreciated her prompt replies to emails, and the rapid rate at which our questions were addressed. She was approachable, understanding and professional. The tenant information night midway through the year was a helpful forum to receive tips for flat maintenance, particularly coming into winter, and the free pizza didn’t go amiss either! Our bond refund came through promptly after the exit inspection. Fantastic service!