I have rented a Housing Plus managed apartment on Dixon Street in Wellington city since mid-November 2014.

From the first few streams of communication with the Housingplus’ s Property Manager Amber, I could tell that the company was presented by her extremely well.

Amber is friendly, professional and very helpful all while being easy to talk to, which I feel is key for a good relationship with a property manager. Her polite manner and active communication has not ceased in the near 3 years I have rented through Housingplus.

Amber’s great property management service and Housingplus’ s structure is ultimately what has made me choose to stay on at the same rental for multiple tenancies (and further, leading into 2018). They never hit you with unwanted surprises, and make renting easy by providing you with all of the information and help you may need, unlike some other property management companies in Wellington.

I learnt that Housingplus manages over 70 renting properties, and that Amber is the sole involved property manager for all. I never would have expected this, as her communication far exceeds previous property managers I have experienced who look after less properties. This has made everything so easy and straight forwards for myself and flat mates as we do not have to wait to hear back for days at a time when ever getting in contact.

Housingplus have a user-friendly website for tenants, where (if ever needed) we can submit a maintenance request, and will be contacted later that day or the next by one of the Housingplus maintenance team, who will then swiftly resolve the situation. With my previous property managers I would often be chasing up asking when things will get done, with Housingplus I have not had to worry.

Having a management company that provides a Tenant Information Night (with food and drinks) where we are invited along to discuss anything at hand/coming up is great. It is a good chance to discuss things along with other renters (in the same building) face to face which I have not heard of from any other management companies.

I feel a good relationship with the property manager is something that can make or break a really enjoyable renting experience.

With Amber and the rest of Housingplus team it is easy from the start and I have found that it really stands out from other property manager’s service, which is why I have continued to choose to rent under their representation.